Narrativ — UX/UI for project with $150M+ revenue

Narrativ is a Web3-native platform helping blockchain projects run transparent and effective KOL fundraising campaigns. With a proven track record ($1B+ raised, $150M+ revenue), Narrativ needed a UX/UI design overhaul to support fundraising efforts and productize its managed service. I led the design of a scalable web app experience—centered around a KOL marketplace, campaign reporting, and AI-driven deal analysis—tailored to institutional investors, crypto projects, and KOLs.

Narrativ campaign dashboard with audience and KOL pipeline charts

Timeline

2025

Role

Product Designer

Duration

4 Months

Problem

Narrativ’s MVP relied heavily on Airtable for managing complex KOL campaigns, deal tracking, and performance metrics. While functional in the early stage, this setup quickly became a bottleneck. It lacked scalability, clarity, and a cohesive user experience—especially as operations grew across hundreds of clients and thousands of KOLs. Narrativ needed a purpose-built web application to scale its offering, automate operations, and present itself as a credible, productized service in a competitive landscape.

Goal

The goal was to design a scalable, data-driven platform that replaces Airtable and enables seamless management, analysis, and collaboration across KOL campaigns for investors, projects, and influencers.

Results

Original Airtable MVP (blurred for security reasons)

Narrativ originally operated using Airtable as a lightweight MVP to manage KOL campaigns and data. While this allowed for quick iteration in the early stages, it lacked the scalability, structure, and user experience needed to support a growing client base and complex workflows.

Narrativ user flow diagrams

With no pre-existing product UI, I was tasked with designing the entire platform experience from the ground up. To reduce risk and ensure completeness, I started by mapping detailed user flows for every key scenario—capturing all entities, relationships, and data operations essential to the product’s logic.

From day one, we established a weekly feedback loop with Narrativ’s team to maintain transparency and alignment. These structured check-ins helped us validate decisions early, catch misunderstandings before they escalated, and minimize rework in later stages of the project.

Video — high-fidelity prototype walkthrough

Once user flows and features were defined, I moved into wireframing and prototyping. We focused on building high-fidelity prototypes for core user journeys, enabling the client to interact with the product early and provide actionable feedback before UI development began.

Narrativ negotiations table

With a tight timeline in place, I adopted a Tailwind-based component system to accelerate delivery. Every element was carefully customized and extended to support Narrativ’s complex needs—ensuring the UI remained both functional and visually cohesive with the brand.

Narrativ account setup screen
Narrativ create campaign step
Narrativ channels setup step
Narrativ finance and billing step
Narrativ requested support step
Narrativ import KOLs via CSV
Narrativ select KOLs from imported CSV
Narrativ campaign created confirmation

Narrativ’s core use case involves managing hundreds of KOLs simultaneously across multiple campaigns. This required a highly intuitive UI that minimizes user error, highlights real-time insights, and offers a clear, actionable view of performance data and trends.

Narrativ campaign dashboard
Narrativ audience and geographical analytics
Narrativ explore managers marketplace
Narrativ manager info detail modal
Narrativ available campaigns and incoming manager requests

Even while working within a modular component library, I prioritized embedding Narrativ’s branding into every layer of the interface. The goal was to make the product instantly recognizable—not just by its functionality, but by a visual language that reflects its credibility and modernity.

Narrativ 404 page not found

Given the nature of Narrativ’s users—professional campaign managers and project leads—we made a strategic decision to build a desktop-only platform. This allowed us to optimize for complexity, data density, and performance without diluting the experience for mobile constraints.

Narrativ desktop-only message on mobile

Outcome

100K+ influencers managed in the first month

Saving every manager an average of five days of manual work a month.

Built in less than a month

Available Tailwind component libraries freed up the time for new, unique workflows.

The only on-chain KOL tool with bulk editing

10+ new workflows on top of Airtable’s data, including editing hundreds of KOLs at once—doubling the user base.